Mike Heister
Director of Engineering, Network Systems & IT Security
Branch of the military served/serve:
U.S. Army
Units within the branch served/serve:
1-501 Attack Aviation Battalion, 1st Armored Division
Term/years of service:
R.O.T.C: 1994-1999; Active Duty: 1999-2003
Last rank achieved:
Captain (O-3)
Current Artel role/title:
Director of Engineering, Network Systems & IT Security
What is the most important or memorable aspect of your military service?
Working with soldiers, and learning to see the world from a new perspective. The lessons and friendships I’ve taken with me.
How have you related your military service experiences to your role at Artel, LLC?
It’s helped me maintain a “mission first, people always” approach to solving problems and dealing with colleagues and customers.
Alan Gerber
European Program Manager

U.S. Air Force
Units within the branch served/serve:
571 SMS, 390 SMW , Tucson, AZ
Term/years of service:
4 Years (1970 – 1974)
Last rank achieved:
Captain
Current Artel role/title:
European Program Manager
What is the most important or memorable aspect of your military service?
Know your job, and knowledge in few additional areas is helpful.
How have you related your military service experiences to your role at Artel, LLC?
Promoting consideration and cooperation among team members who have differing social/political agendas.
Rafael M Rincon
Program Manager, GNS
Branch of the military served/serve:
U.S. Army
Units within the branch served/serve:
18th Engineer Brigade, 1st SFG (A), 3ID, and Big Red One (1st ID)
Term/years of service:
Active Duty: 1988 – 1996, IRR- 1996 – 1999
Last rank achieved:
SSG E-6
Current Artel role/title:
Program Manager, GNS
What is the most important or memorable aspect of your military service?
The opportunity to deploy to various countries in Europe and Eastern Asia and be part of history. This includes being in Germany during the fall of the Berlin Wall and the liberation of Kosovo.
How have you related your military service experiences to your role at Artel, LLC?
Maintaining a can-do attitude. Complete your tasks because they all have a big impact on the customer.
Artel Overview
Artel provides secure network communication solutions that ensure reliable connectivity and provide cost-effective delivery of global terrestrial, satellite, cyber, and IT services.










